Term, plan changes and deletion

Term

Pro and Business run for 30 days at a time and are paid from your account credit, like every service with us. There is no subscription and no automatic debit; the principle is explained under Term and renewal.

Free has no term. The page runs until you delete it.

Renewing

Your page's Overview shows Runs until and Renew under Term; before charging, the dashboard shows the price. A renewal adds 30 days to the end, so renewing early loses nothing. If your credit isn't enough, the dashboard tells you; top up under Credit.

Three days before expiry you get a reminder by e-mail.

If you don't renew

1. When the term runs out, the page is suspended. Visitors see a neutral notice that the page is suspended. Checks pause.
2. A grace period of 7 days begins. If you renew during that time, the page is back right away, with all components, incidents and subscribers.
3. After that, the page is deleted.

Changing the plan

In the Overview, under Change plan.

Upgrading (say Pro to Business) takes effect immediately. You pay the price difference for the rest of the term. Coming from Free, you pay the full price for a new term starting now.

Downgrading (say Business to Pro, or to Free) is booked for the end of the term. Until then you keep everything you paid for. There are no refunds.

What a smaller plan does to your data

Nothing is deleted:

• Components above the new limit stay on the page but are no longer checked.
• Intervals below the new plan's minimum are raised to the minimum.

If you upgrade again later, you carry on with everything that is still there.

Deleting

Under Dashboard → Services → your status page → Settings. Under Delete status page, type the page's short name (the part before .statuscx.eu) to confirm and click Delete permanently. Deletion is final: components, incidents, maintenance and subscribers are gone. Remaining term is not refunded.