Top up credit and pay

How it works

CitexNode runs on credit. You top up an amount in euros, and every order and every renewal is paid from it. There is no stored card that gets charged in the background, and no contract with a notice period.

In practice: every service has a date up to which it is paid. If you want to keep it, you renew it from your credit. If you want to stop, you let it expire. The details are under Term and renewal.

Top up

1. In the dashboard, click Credit (or your balance in the top bar).
2. Under Amount, pick one of the suggested amounts or enter your own under Other. The minimum and maximum are shown below.
3. Under Payment method, choose how you want to pay. The page shows which methods are available; the list comes from the payment provider.
4. Click Pay …. You are redirected to the payment method and brought back automatically afterwards.

Once the payment is confirmed, the page shows how much was credited. If it says "Payment on its way", the provider has not confirmed it yet; it will be booked automatically as soon as that happens. If you cancel, nothing is charged.

If the page says no payment method is set up, send us a ticket with the amount and we will add the credit manually.

Voucher codes

If you have a voucher code, enter it in the Voucher code (optional) field when topping up.

Invite friends

Invite friends shows your invite link. For every new account created via your link that places an order, you get a credit; the page shows the amount, how many people you have invited and what you have earned.

Invoices and transactions

Under Credit, Invoices and transactions leads to two views:

• Invoices: every invoice as a PDF, as soon as you pay for something or top up.
• Transactions: every movement of your credit with type, note and the balance afterwards.

More on this under Invoices and history.