Term and renewal

The principle

No subscription here means: no card on file, no automatic debit, no contract with a notice period. It does not mean a server runs forever without anyone wanting it.

Every service has a paid-until date. Renewing costs the plan price and is paid from your credit. That is the whole deal: if you want to keep your server, you renew it. If you stop, you let it run out.

Renewing

The overview of every instance has a Term box with the Runs until date and the Renew button; before we charge, the dashboard asks again with the price. The renewal is added to the end, so renewing early loses nothing. Domains also have a Renew automatically switch, see Domains.

If your credit is not enough, the dashboard says "Renewal failed" with the reason. Top up under Credit.

Reminder

Before the term ends, we remind you by email, with the price of the renewal. If the instance has a Discord channel set, it reports the shutdown too.

If you do not renew

1. When the term ends, the instance is suspended. It is off, but everything is still there.
2. A grace period begins. During that time you can renew and carry on; the instance then starts again with all its files. The date on which it will be deleted is shown in the notice on the instance.
3. When the grace period ends as well, the instance is deleted. Container, directory, backups and databases go together.