Find your way around the dashboard
Where things are: overview, services, the sections of a server, credit, support, account, status page.
3 min read
On this page
The top bar
At the top of the dashboard you find Overview, Services, Order, Credit, Support and Account, and to the right your credit, the language, light or dark mode and Sign out. On a phone all of this sits behind the menu button.
The overview
After signing in you land on the overview: a greeting with the number of your active services and how many expire in the next 7 days, your credit with Top up credit, and below that your services sorted by expiry date and your latest tickets. From here you can go straight to Order a new service and Create ticket.
Services
Services lists everything you have. At the top you filter by type: Game servers, Bots, VPS, Domains, TeamSpeak, Status pages, Deploy. Each entry shows its name, status and the date it is paid until.
The sections of a server
When you open a game server or bot, its sections appear as tabs at the top:
| Tab | What is there |
|---|---|
| Overview | Usage, term and renewal, traffic, connection |
| Console | Live output and commands |
| Files | File manager |
| Backups | Create, restore, download, upload |
| Databases | MySQL databases |
| Schedules | Automatic actions |
| Network | Extra ports, DDoS protection |
| Plugins, Modpacks | Game servers only |
| Members | Share access |
| Access | SFTP and SSH keys |
| Activity | Who did what and when |
| Settings | Name, startup variables, appearance, Discord alerts, reinstall, danger zone |
Next to the name are the Controls: Start, Stop, Restart, Force stop. Which tabs you see depends on the type of server and, on a shared server, on your permissions. Only the owner of the server sees Databases and Access.
VPS, domains and TeamSpeak servers have their own pages with their own tabs; they are described in their sections of these guides.
Credit, support, account
- Credit: top up, current balance, invoices and transactions.
- Support: tickets with a topic. Replies arrive by email and in the ticket.
- Account: Profile & security, Billing details, API tokens, Activity, Data & deletion.
Status page
Whether the website, the dashboard, the nodes and email delivery are working right now is shown on status.citexnode.com. We announce maintenance there, with a time window. While platform maintenance is running, a notice also appears at the top of every page.
Language and colour
You switch the language in the top bar; English pages have /en in front of the path. Next to it you choose Light, Dark or System.