Profile, appearance and your data
Display name, billing details, light or dark, data export, deleting your account.
2 min read
On this page
Profile
Under Account → Profile & security you change your Display name and, with Change password, your password (at least 10 characters; other devices are signed out afterwards). This is also where you see your email address and since when you have been a customer. The email address cannot be changed here; open a ticket if it should move, and we confirm the new address by email.
Billing details
We need your name, date of birth and address for invoices, top-ups and domain registrations. You enter them under Account → Billing details. The page does not show details you already saved; whatever you enter replaces the old details.
Appearance
Switch between light and dark at the top in the header: System, Light or Dark. Your browser remembers the choice; on another device you set it there again.
Taking your data with you
Under Account → Data & deletion, Download your data gives you everything we store about your account: profile, services, transactions, tickets and sign-ins, As JSON or As PDF.
Deleting your account
Delete account … under Account → Data & deletion deletes your account and all services on it immediately and permanently. To confirm, type your email address and click Delete permanently. There is no way back and no waiting period during which we would still have it. Remaining credit is lost; if you want it paid out, open a ticket first.
After deletion we keep invoices for as long as tax law requires; they contain your name and address, nothing else. More in the privacy policy.