Term and renewal

Renew automatically

In the domain's Overview, under Settings, you find the Renew automatically switch. On means: in good time before each expiry we renew the domain from your credit for one year, at the price shown next to it. If your credit is not enough, we remind you by email. Off means: the domain lapses on its expiry date.

Renew by hand

Also in the overview, under Term: choose the number of years under Renew by, check the price per year and the total, tick the consent to immediate renewal and click Renew with obligation to pay. The renewal is added to the current expiry date, so renewing early costs you nothing. Every renewal creates an invoice under Credit.

If the renewal price has changed in the meantime, the page charges nothing and shows you the new amount to confirm again.

Reminders

Under Settings you choose what you want to hear about by email: Expiry reminder, 30 and 7 days before with the renewal price, and Email on changes for every change at the registrar (nameservers, DNSSEC, settings).

If you do not renew

After the expiry date the domain is cancelled at the registrar. As long as the registry has not released the name yet, you can still renew it in the overview; for most extensions that costs considerably more than a renewal. After that it is free and anyone can register it. If you want to keep the domain, renew it before it expires.

Transfer to another provider

A transfer away from us needs the domain's auth code. You find it in the Auth code & transfer tab; we fetch it from the registrar at that moment and do not store it. The other way round, bringing a domain from elsewhere to us: see Transfer a domain to us.

Holder details

The name and address of the registration come from your account. If they change, send a ticket; a wrong address can lead to the domain being suspended for some extensions.